Digital Media Strategies
Today’s fast paced environment requires a strategic plan in running a business and business unit in order to not lose sight of the business objectives, align the team members and create a synergistic vision. To coordinate the use of resources in the implementation of the business opportunity and create the best mechanism to implement the content, a course of action is required to achieve certain set objectives. We will discuss how to approach the framework to stimulate change in the digital context.
Reputation & Risk in Healthcare
Nearly every consumer decision starts with an online search—and there is no more important consumer decision than healthcare. In fact, nearly 80 percent of patients begin their search for a healthcare system online. The online reputation is open territory. Ratings and reviews are playing a serious in patient evaluation and decision making. Reputation today is driven by opinions. From growing a small practice to driving new patients and referrals for a hospital system, online reputation management is critical to your success.
Social Media in Crisis for Medical
Social media is a tool that can strengthen the mission or it can harm during a medial crisis. It is imperative to understand how to tap into the power of this communications vehicles to be advantageous. For the reward outweighs its risk.
Customer Service for Medical
The number one reason patients leave a practice, clinic or hospital is customer service. Clinicians have spent thousands of hours training to practice medicine but patients judge the service by its "poor bedside manner" or the "cranky receptionist." patient are customers and this is the new age of the healthcare consumer. Prepare your organization for the shift in thinking and ultimately in a cultural attitude towards this aspect of the business.
HIPAA rules are changing and you must as well. Are you ready? We offer an educational program for health care providers on compliance with various aspects of the HIPAA Privacy and Security Rules.
The team at Healthcare Technical Solutions has experienced a significant amount of Go Lives with over 20+ different health information software systems at medical organizations around the world. From the period of development when the goals are set to when the deliverables are accepted and transitioned into a routine operation, we have directed, managed and supported the entire process from end-to-end or in parts where most needed.